Bright Alliance Tech Limited · Shenzhen factory liaison, direct prince@brightalliance.net WhatsApp +86 158 8972 3515

Describe the requirement. We will read it properly.

The more you tell us about the software and the environment, the fewer rounds this takes. A voice message on WhatsApp is fine too.

What helps us answer in one round

  • The software: name, version, Windows or Android, and how it receives scan data
  • The environment: indoor, outdoor, temperature range, dust or water
  • The quantity for the pilot, and the quantity for the roll-out if it succeeds
  • The constraint that is actually fixed — price, lead time, certification or compatibility
CONTACT
Prince — export & project sales
PHONE
+86 158 8972 3515 calls & message, same number
OFFICE
Room 702, Block 5, Gonglianzhigu, No.58 Pingan Road, Guanlan Street, Longhua District, Shenzhen, Guangdong, China

Hours: Mon–Sat, 09:00–20:00 (GMT+8) · Replies usually within one working day, sooner on WhatsApp.

01 Your name and company
02 Email or WhatsApp
03 The requirement

Opens your mail client with the text filled in — no form service in the middle.

Fastest route

Scan — two ways straight to Prince

Before you write

The three answers that save a week

01

Which OS does the app need?

Windows, Android or Linux decides the family before anything else. It is also the answer most first emails leave out.

02

Where does the device live?

Indoors, a freezer, a wash-down line or a forklift. Temperature and sealing narrow the list faster than any specification table.

03

How many, and how soon?

Five units next week and five hundred next quarter are different conversations — and often different models.

Before the first reply

What happens after you send it

No form service, no ticket queue — a person reads it and answers.

All questions
01Who is behind this site?
Bastion Rugged is the trading front of Bright Alliance Tech Limited, Shenzhen. We design and build rugged mobile hardware — barcode scanning, UHF RFID, NFC, biometric capture — and we sell it to system integrators and solution providers rather than to consumers. The tooling, PCB and antenna work happen with our own engineering team, not through a trading desk.
02Can you supply five units for a pilot?
Yes. A pilot is the normal entry point. We quote single units at sample pricing and support the pilot with spare parts on the same order — a spare battery and a cradle, not a pallet.
03Are you the factory or a reseller?
Both, deliberately. We hold the product chain from mechanical design and tooling through PCB and antenna integration, and we also keep stock of the public models on this site. That means a sample ships this week from stock, while a custom build runs on the factory line behind it.
04What is the minimum order?
One unit. There is no container minimum, no distributor agreement and no annual commitment. Mixed models can ship together: a handheld, a tablet and a vehicle terminal in one carton.
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